Frequently Asked Questions
Head over to Bitcoin.org's "Some things you need to know" to learn more about Bitcoin!
- Scan Your Wallet's QR Code — Bring your mobile wallet (app), or paper wallet, to the ATM. Hold its QR code up to the scanner. It will be read instantly.
- Insert CAD Notes — Insert your Canadian (CAD) bills. With each bill you provide, the ATM will update the amount of Bitcoin you will receive.
- Receive Your Bitcoin — Once you confirm your purchase, your Bitcoin will be deposited into your wallet.
If you have a large quantity of Bitcoin to sell, please contact us.
A “wallet” is basically the Bitcoin equivalent of a bank account. It allows you to receive bitcoin, store them, and send them to others. There are various types of bitcoin wallets.
Here a some wallets that'll work with our service:
- Copay Bitcoin Wallet, by BitPay, Inc., on the Windows Phone Store.
- Get Bitcoin Wallet by Andreas Schildbach, on BlackBerry World.
Learn more about paper wallet here.
Never make a transaction for someone else, without knowing who they are, or what it is for. You could be unknowingly aiding criminal activity, and opening up yourself to criminal prosecution.
Also consider that, if you do not know this person, and you were promised payment, there's no guarantee you'll get paid. And there's nothing you could possibly do about it, if they're anonymous.
LocalCoinATM operates a bitcoin payment service. Like other network providers, LocalCoinATM is not responsible for your actions on the network.
LocalCoinATM cannot help you if you deal with someone or for a purpose that you haven't taken the steps to verify.
Remember: Bitcoin transactions are irreversible.
All LocalCoinATM transactions happen immediately, so you should receive your bitcoins right away. If you don't see your bitcoins in your wallet app, you most likely just need to close out of your wallet app, then reopen it.
Some wallets will not show your coins until the transaction has been confirmed on the blockchain. This usually takes about 10 minutes, depending on how congested the network is.
If you are concerned that your coins haven't been sent, you can check the status of your transaction by going to blockr.io and searching for it by using your wallet address.
We accept Canadian Dollar bank notes in the following denominations:
No, you do not. You can purchase as little as $5 CAD worth of bitcoins. You will receive the BTC equivalent of the CAD you input, depending on the exchange rate at the time.
There are many companies that accept bitcoins, both online and bricks-and-mortar.
The minimum you can buy is $5 CAD, the smallest denomination that you can insert.
Our Bitcoin price is among the most competitive out there. It is based on the market rate, in addition to an exchange fee, much like how a currency exchange sells you fiat money.
We only accept Canadian Dollar at this time.
A digital receipt will be displayed after a successful transaction. Please take a photo of the screen, as no printed receipt will be provided.
If you scan the QR code in the receipt with a QR reader app, it will forward you to your transaction in the Bitcoin blockchain (transaction database).
All Bitcoin transactions are irreversible, regardless of where they were done. They can only be refunded by whomever the funds were sent to. Therefore, it is impossible for LocalCoinATM provide you with any kind of refund.
Bitcoin can detect typos, and will prevent you from sending money to an invalid address by mistake. However, you should always confirm that you have the correct QR code/wallet address before scanning it into the machine.